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Objective: To help you recognize TQM-related practices in your current work environment and to consider ways in which they could be enhanced or improved in the future.

1. Identify the TQM Components that represent your organization’s greatest area of strength and greatest area of improvement.
2. Review the quality philosophies and approaches and select three concepts that you think could be integrated into your own organization and/or department.

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Since blogger doesn’t have privacy options, I had to submit this paper via email. Many of the stuff are confidential (even if I was writing them in highly “encrypted” format). I did not divulge our systems or how we do things to our professor, but instead offered a general analysis. The more detailed analysis will never leave my PC. I still believe that my insights regarding this matter and the processes I’m involved in is not for public consumption.